To submit a maintenance request, enter a work order through your tenant portal:
or send an email to firstname.lastname@example.org.
Maintenance items inevitably come up from time to time, please try to group your requests together to avoid multiple trips and include pictures and as much detail as possible. This helps our service staff better ascertain what needs to be done and allows us to quickly remediate/resolve the issue while avoiding a second visit.
For after hours or weekend emergency maintenance requests, please call or text us at (202) 670-4155.