EASE Property Services
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WASHINGTON, DC · PROPERTY MANAGEMENT & LEASING

Your property. Our priority.
Thoughtful management for DC homes
and the people who own them.

Let’s talk about your property ↗︎
Your team on the groundWASHINGTON, DC
Wherever life
takes you.
A LITTLE LESS LANDLORD.
A LOT MORE LIFE.
Tree-lined intersection on 14th Street in Washington, DC

Owning a rental shouldn’t
feel like a second job.

We’re EASE Property Services, a boutique DC property management and leasing firm built on trusted referrals and personal service. We handle the day-to-day details, the unexpected calls, and everything in between, so you can reap the benefits of your investment, without the headache.

And because a well-managed home matters to everyone, we give residents the same responsive, honest care we give owners.

PROPERTY MANAGEMENT

Your home.
In capable hands.

Across town or across the world, you have a team on the ground. From routine upkeep to the late-night emergency, we take care of the details.

↗︎

Real people.
Real peace of mind.

A home doesn’t keep business hours, and neither do its emergencies. Our 24-hour emergency hotline is always manned by EASE staff, so residents reach the team that knows their home best - not an overseas call center, AI chatbot, or third party forwarding service. We’re here to listen, work through the problem, and coordinate the help that’s needed. It’s personal service when it matters most, and one less thing for owners to worry about.

24/7 emergency support
1

Care that stays ahead

Timely maintenance responses, preventive care, and trusted vendors. Smaller repairs are quickly handled by our handyman team; specialist work goes to the right professionals.

2

Money, organized

Rent collection, security deposits held in interest-bearing escrow, and owner ACH disbursements with detailed statements on the 10th. Year-end summaries and 1099s keep records clear.

3

Every transition, covered

Careful move-in and move-out inspections, turnover estimates, and coordinated repairs, painting, and cleaning. We prepare the home for what’s next.

4

Straightforward costs

No trip charges or maintenance markups. What the vendor charges us is what you pay. We keep communication open and involve you in larger repair decisions.

Tree-lined brick homes in Georgetown
Your neighborhood.
Our everyday.
LEASING

Leasing in DC
Down to the details

We live and breathe the DC rental market, and know what it takes to make your property stand out. Our leasing team manages the marketing, showings, and lease preparation, keeping you informed from start to finish.

Make a strong first impression.

  • Market-informed pricing, with a hyper-awareness of DC market trends
  • High-quality listing photography & video tours
  • Broad marketing + access to our proprietary internal renter network
JUST LEASING

You manage. We find the tenants.

Prefer to manage your own rental? Get full leasing support without ongoing management. We’ll fill your vacancy and hand things back once the lease begins.

Compare the fees ↗︎
HOW IT WORKS

From first hello
to whatever’s next.

A clear path, with a real team beside you.
Scroll through the journey or choose a step.

Skip to fees ↓
FEE STRUCTURE

Clear fees.
No guesswork.

No hidden fees. No startup or onboarding charges. No misleading “starting at” rates. We publish our actual pricing upfront, so you can understand the costs and what’s included before we ever have a conversation.

Leasing Fee (for managed properties)

50%

of one month’s rent · $1,000 minimum

For properties EASE will subsequently manage, the leasing fee is 50% of one month’s rent or $1,000, whichever is greater.

Find your next tenant ↗︎

Leasing Fee (for unmanaged properties)

75%

of one month’s rent

Our leasing expertise, with no ongoing management. We fill your vacancy, and hand things off once the lease begins.

Talk about leasing ↗︎
$500

Lease Renewal Fee

For management clients, when we execute an extension of 12 months or longer on your behalf, with your prior permission.

$450

One-family DC Basic Business License

Available only to property management clients. We do not offer standalone licensing services to non-managed properties.

FOR RESIDENTS

It’s your home, too.
We’re here for you.

Good management starts with taking care of the people who live here. Find what you need, get help, and get back to feeling at home.

Pay rent

Payments and your resident portal

Request maintenance

Tell us what needs attention

Apply for a home

Your next chapter starts here

Plan your move

Tenant substitution guidelines

Tenant resource guide

Maintenance tips

After-hours maintenance emergency?

Call (202) 670-4155

FOR AGENTS

Your relationship.
Our commitment.

We manage properties. You sell real estate. When your clients need rental support, we give them attentive care while respecting the relationship you’ve built.

When they’re ready to sell, we coordinate a smooth handoff back to you, so you can focus on what you do best.

Let’s work together ↗︎
A PARTNERSHIP THAT COMES FULL CIRCLE
1

You make the introduction.

2

We take care of the rental.

3

When they're ready to sell,
We hand it back to you

Your clients stay your clients. That's our guarantee.

We work exclusively with referrals from real estate agents at various firms throughout the city, like

  • TTR Sotheby's
  • Washington Fine Properties
  • Compass
  • SERHANT
  • Long & Foster
  • Coldwell Banker

Ask your peers - we’ve built a reputation for keeping clients happy throughout the management process

ABOUT EASE

Small-team feel.
Deep DC expertise.

Since 2008, EASE has grown through referrals and lasting relationships. Behind every property we manage is a team that knows the home and the people connected to it. Get to know the people who’ll be caring for your investment.

Meet the team

Maintenance tips

Maintenance issues inevitably come up from time to time. Below are the most common issues we see and some tips and troubleshooting to keep things running smoothly. For even more answers to frequently asked questions, check out our EASE Tenant Resource Guide.

Garbage Disposals

Clogged or malfunctioning garbage disposals are one of our top maintenance issues. To avoid issues with your disposal, throw away food scraps instead of washing them down the drain. Keep seeds, coffee grounds, eggshells, popcorn kernels, avocado pits, dried beans, starchy foods (pasta, potato peels and rice), bones, corn cobs, and of course bottle caps and bits of glass or plastic out of the drain. We've even found shot glasses in disposals on more than one occasion. If you do find yourself with a clogged or jammed disposal, arm yourself with a quarter-inch Allen wrench and check out this video for everything you need to know to reset it.

Dishwashers

Is your dishwasher not draining or backing up into the kitchen sink? The drain-line for the kitchen and dishwasher are usually tied together so if there's an issue with one, there's an issue with the other. Run the disposal to help the dishwasher drain better and if the disposal isn't working, refer to the tips listed above.

Sinks & Tubs

Slow draining sinks and tubs are another top issue that can be avoided with hair catchers over the drain. If you find yourself with a slow draining sink, we love the Zip-It for ease of use and fast results. You can also use a plunger to dislodge a blockage, just make sure to get a tight seal and you can get movement in your plumbing.

Toilets

Keep your toilet working normally by only flush toilet paper in the toilet. Never flush feminine products, paper towels or wet wipes down the drain.

Blown Fuses

If your toaster, coffee maker and microwave running at the same time have blown a fuse in the kitchen, reset the fuse from your breaker box. When you find a tripped switch, make sure to push it all the way to the off position and then flip it back on. You may need to reset the nearest GFIC outlet. These are typically found in the kitchen and bathroom, you simply press the "reset" button on the outlet to restore power.

Error Codes on Appliances

Error codes on appliances- this isn't always an easy fix but the first thing any appliance repair tech will do is to reset the machine. You can do this by disconnecting the appliance from the outlet or use the breaker box as an on/off switch.

Refrigerators

Keep the fridge cooling correctly, especially when you're stocked up on groceries- make sure there is no food blocking vents in your refrigerator or freezer which could interfere with cold air circulation.

Drains & Gutters

Year-round in DC, leaves, flowers, pollen, and mulch accumulate in drains and gutters. Make sure to clear any exterior drains of debris to keep them from backing up and let us know if you see water spilling over the side of gutters during heavy rains.

Air Filters

And finally, it's always a good time to check your air filter on your heating and cooling systems in the home. We recommend checking your air filter monthly and replacing them as needed or every 3 months. If you need help locating or changing your air filter, it's very simple, check out this tutorial. It is also a good time to test your air conditioning to make sure it's coming on normally and that cool is flowing through the vents. If it doesn't turn on, check the breaker box to make sure no fuses have been tripped. If there any issues, noises or strange smells, let us know and we can coordinate HVAC service.

Lock Outs

If you find yourself locked out after hours, it never hurts to shoot us an email. While we’re available to assist Monday through Friday between 9-5pm, we might not be available in the evenings or on weekends. We recommend Upco Locksmith (202-322-1500) for fast, reliable locksmith services.

Trash & Recycling

Questions about trash and recycling? Your trash and recycling days can be found here. If you live in a condo building with four or more units, trash is collected privately so reach out to us if you have any questions. In the age of 2-day shipping, you may have extra your boxes on your hands. DC has strict sanitation laws. Recyclable boxes and scattered trash should be placed inside of their respective carts with tight-fitting lids. If you have extra boxes, bundle them neatly and place near the respective carts/containers until collected. DC Public Works also offers free bulk-pick up. To schedule an appointment visit www.311.dc.gov. Keep in mind, should the property receive a trash violation from the city for improper trash storage, you may be responsible for the fine.

Plan your move

Moving In

Check your lease (Paragraph 11) to see which utility services you need to sign up for and be sure to start services effective as of your move-in date. For electric and gas services, we highly recommend calling to establish an account and coordinating connection dates as the online process with Pepco and Washington Gas can take up to a week.  

Moving Out

Ensure that auto-pay for your monthly rent has been cancelled as of the end of your lease term.

For the refund of security deposit, provide forwarding address(es) and amount(s) to be refunded to each tenant (if applicable) to accounts@leaseindc.com.

Be sure to close out your utility services as of the last day of your lease. 

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